We’ll be glad to take total responsibility for the smooth running of your systems, so you don’t have to worry about them. Your IT responsibilities are removed and your staff can focus on making your business a success rather than worrying about virus attacks, network connectivity issues or loss of data in the event of a system breakdown.
For a low fixed monthly price, we provide you with a highly effective computer and network maintenance and support service, so you know exactly what your IT budget will be, with no surprises. Our proactive approach to computer maintenance, even when your system appears to be operating perfectly, is unique and means that the number and severity of problems you will encounter is massively reduced compared to the usual break and fix approach. We prevent things going wrong in the first place, yet we’re able to respond quickly when they do, saving you time and money!
Regular housekeeping and servicing massively reduces the deterioration of your computers which slowly robs the business of time and efficiency, reduces system crashes which lead to costly repairs and significant loss of productivity, and prolongs the life of your computers.
Our IT support package, which is covered by a service level agreement include:
- Telephone Support – You and your staff have direct access to our friendly local technical experts via our telephone helpline. With the help of the staff who is need of our support, we’ll provide you with remote assistance and ensure that the problem is solved within minutes.
- Emergency On-Site Assistance – In the unlikely event we can’t fix your system remotely, we will deploy our experienced technicians to your office to ensure that your systems are up and running. We have a target of solving your problem within two hours of your first telephone call.
- Monthly system health check/maintenance – We will run regular housekeeping tasks and activities on your computers to ensure they are always in tip-top condition. Some of these takes include hovering of system units to get rid of dust, disk deframentation, error check, temporary files removal etc.
- System Upgrades – If during our system health check we detect that your system needs an upgrade, we’ll recommend and purchase the best accessories from the market for your system. Remember, our aim is to keep your system in top condition.
- Microsoft Updates – We will make sure your operating system has the latest patches or service packs installed, keeping your system more secure and efficient. Any unnecessary software will be uninstalled, while important software will be updated.
- Security Maintenance – We make sure that your anti-virus software and Spyware protection is kept up to date, ensuring they will keep your computer secure and free from danger. One of the major causes of virus attacks is installed but poorly maintained anti-virus software.
- Document Backup – We appreciate that one of the vital part of your business is the data on your computers. We will backup all data on your systems and store them on a secure server and other locations so that in the unlikely event of a system breakdown, we will restore your data.
Network Installation
Wired and Wireless network installation. No matter the network size.
Is your company having problems with the sharing of resources such as hard drives, printers, scanners, running programs installed on a networked computer or connecting all the computers in the office to the internet at any one time by a single line? McAbe Solutions has the expertise to help. We offer wired and wireless networks to both businesses and residences.
Our network package include:
- Free site survey
- Network Cabling
- Wireless Network setup
- Network printer connection
- Network configuration
- Server installation – DHCP, DNS, WINS, etc
- Backup systems – both onsite and off-site
- Network security software including virus, spam and spyware protection
- Antivirus/Anti-SPAM/Anti-Relay Design and Implementation
- Design and implementation of Remote Access and site-to-site VPN
- Firewall implementation
Hardware Repairs & Maintenance
Do not wait until your network breaks down to get an expert’s help.
Is your company having problems with the sharing of resources such as hard drives, printers, scanners, running programs installed on a networked computer or connecting all the computers in the office to the internet at any one time by a single line? McAbe Solutions has the expertise to help. We offer wired and wireless networks to both businesses and residences.
Our network package include:
- Free site survey
- Network Cabling
- Wireless Network setup
- Network printer connection
- Network configuration
- Server installation – DHCP, DNS, WINS, etc
- Backup systems – both onsite and off-site
- Network security software including virus, spam and spyware protection
- Antivirus/Anti-SPAM/Anti-Relay Design and Implementation
- Design and implementation of Remote Access and site-to-site VPN
- Firewall implementation
Lab/Office Setup
We can help you to set up all your IT needs for your new office.
We can cater for all your office IT needs.
We understand that in today’s business environment your IT Infrastructure is critical to the success of your business. It allows you to collaborate with your internal team and external partners seamlessly. It is also vital to data collection, maintenance, and security. We make it our business to ensure you are adequately networked and equipped with the right hardware and software to deliver excellent service.
Take the stress out of setting up or relocating your office IT systems and network infrastructure with our expert planning, design, supply and installation services. An easy and affordable way to set up or relocate your business IT.
New Business Ventures
Wired and Wireless network installation. No matter the network size.
If you’re setting up a new business, you will have plenty of things to organize and manage. Let us assist you by managing the IT requirements of your new business, covering everything from internet access, networks, computers through to servers, software, and phones.
Our new business setup services include:
- Network installation (wifi or cabled)
- Data connection
- Printer and server setup
- Scanner setup
- Software installation
- Business website design
- Business and staff email address setup
- Free IT support services for three months
Office Relocation
Let's handle your IT needs if you are relocating or setting up a new office
Have you outgrown your current office space or are you relocating your business? Moving your IT systems can be a challenge, and we can provide the expertise and knowledge to smoothly move your IT systems to a new location, taking care of everything from planning, moving and installation in your new office. When you move office computers to a new location, the challenge is getting everything installed and working properly. Managing the hardware installation process takes time and planning. We even help you properly pack and ship computers then unpack them at the new office. Our technicians can work with you to coordinate a smooth, timely, and affordable on-site installation. Contact us today to discuss all your information technology needs.
Our IT Relocation Services include:
- Network installation
- Data connection
- Intercom setup
- Furniture relocation
- Server Relocation
- Hardware movement to a new location
- IT Rollout
- Change monitoring
- Disposal of redundant IT equipment
Network Maintenance
Do not wait until your network breaks down to get an expert’s help.
Do not wait until your network breaks down to get an expert’s help. Keep your network operating smoothly and trouble free by having a network maintenance plan carried out by an experienced engineer. Our network maintenance plans are intended at eliminating networks which in the long run cost your business money due to poor performance or breaking down at critical times.
Our network maintenance plans comprise of:
- Checking switches
- Checking hubs
- Checking routers
- Checking print servers
- Checking printers
- Checking firewall rules
- Checking firewall logs
- Updating firewall operating system
- Checking server log files
- Applying necessary service packs and updates
- Checking server hard disk space checking core file and folder permission
- Checking complete security
- Checking server application functionality
- Checking server redundancy
- Recommending necessary software and hardware upgrades
- Check backups
- Checking UPS’s and more.
