Salesforce’s Earnings Mystery
My only question about Salesforce’s recent revenue announcement is why the company described the vast majority of its nonprofessional services revenues as “subscription and support.” Proserv revenues were appropriately small, at US$224 million, while subscription and support was $3.17 billion, or 26 percent more than the same quarter a year earlier. Nice going, by the […]
2019 CRM Wish List
I’ve been writing a forecast column every year at least since W was president. Nothing’s wrong with that, lots of people do. However, I often find that my forecast is more of a wish list than a true prognostication, so this time I’ll dispense with the fiction of analytical rigor and just say what I […]
